aTalk Privacy Policy
Information Collection
Information Usage
Information Protection
Cookie Usage
3rd Party Disclosure
3rd Party Links
Google AdSense
Fair Information Practices
COPPA
CalOPPA
CAN-SPAM
Our Contact Information
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personally Identifiable Information in accordance with our website or app.
Information Collection and Use
aTalk is an XMPP client that connects to your chosen XMPP server. The App does not collect, store, or share any personal information unless explicitly provided by the user for the purpose of XMPP communication. The App facilitates communication through XMPP (Extensible Messaging and Presence Protocol) and relies on the user's chosen XMPP provider for data exchange.

XMPP Communication
aTalk or its developers don’t have control over the data you send through the app. However the following data might get uploaded to your XMPP provider via user explicit actions:
  • Messages. This includes text messages, images and other files
  • Your avatar / profile picture
  • Your public keys for the OMEMO encryption
What does not get uploaded
  • Your contacts. aTalk only asks permissions to read your contact to show the profile pictures and names of the corresponding XMPP contacts. Your contacts are never published anywhere. If you opt-out of this permission aTalk will work just fine.
aTalk website access:
  • aTalk website provides aTalk's features detailed descriptions, and online help on the use of aTalk app.
  • We only provide articles and information. We never ask for personal or private information like names, email addresses, or credit card numbers.
  • The site does not use cookies for tracking purposes
  • The site uses SSL certificate for secure communications.
Data Security
aTalk takes the security of your data seriously. The XMPP communication is encrypted, and the App does not store or process messages on external servers.
Permissions
The App requests specific permissions to function properly. These permissions include network access for XMPP communication and push notifications, as well as device storage access for media sharing if applicable. aTalk does not misuse these permissions and only uses them for the intended purpose of providing the XMPP communication service.
Developer’s Data Retention and Deletion Policy
aTalk does not retain personal or sensitive user data on external servers. The App adheres to a data retention and deletion policy that ensures user data is only stored for the duration necessary to provide the XMPP communication service. Users have the ability to manage their data through the settings provided within the App.
Note: aTalk does not have administration right on user chosen xmpp server. All user required actions on the server must send their requests to the user chosen XMPP server administrator.
How do we use your information?
aTalk does not upload data to the developer. The only exception to this rule is data collected after a crash. This data may send via the app to the developer email account, but only with your explicit consent.
We may use the information we received from you via email in the following ways:
  • To allow us to better service you in responding to your customer service requests.
  • The information is used strictly for the purpose of analysing and solving issues, that users are experiencing.
  • We do not keep records of your name or email address, or any files containing those information.
  • We will never use the information for marketing purpose or provide your information to third parties.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Third-party links
We do not include or offer third-party products or services on our website or in app.
Google
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. See Google AdSense
We do not enabled Google AdSense on our site.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. Read more at CalOPPA"
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.
You will be notified of any Privacy Policy changes:
  • On our Privacy Policy Page
  • Upon update the installed app
Can change your personal information:
  • By logging in to your account
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It's also important to note that we do not allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
Do we let third-parties, including ad networks or plug-ins collect PII from children under 13?
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you:
  • via email within 7 business days
  • immediately upon update of the installed app
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
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